In my experience, some buyers are better to just not even engage with.
Accept the return and forget about it. My suggestion is to write a
generic letter to copy/paste to this type of buyer, just forget it and
focus on something productive. Copy paste...
In the future it is critical you have USPS scan each package at
acceptance. Luckily your buyer is cooperative and understanding.
Sometimes when the package doesn't get scanned, the buyer opens an ebay
INR case and you will have to refund. Then they l...
I sold a $400 iPhone a few years ago and the global shipping buyer ended
up with a pair of socks somehow. Probably the person who bought the
socks got a new iPhone. Contact eBay customer support, all of this stuff
is covered if you use the global shi...
If the tracking shows it was delivered then it was delivered. My
suggestion is to apologize and ask the buyer to open an item not
recieved case. Then post the tracking number and get ebay to close the
case in your favor so you can get their negative ...
