eBay

How do I issue a refund for an items that paid for but I have not sent it yet

Is anyone else having an issue listing or relisting items today. Since yesterday afternoon I have not been able to relist anything. Please help.

A potential buyer has been emailing concerning my shipping fee. He..or she is being very obnoxious and to the point of me feeling like I am being harassed. What can I do about it? Thank you for reading my post.