I have an auction for an item that is not working, but I just realized
the condition says “used”, when I should have it “for parts not working
“. I used the “sell one like this” feature and it copied it from the
other similar item. I can’t change it ...
I sold a leather jacket that was almost brand new. Never worn outside
the house. In perfect condition. I had no returns as an option. I now
know that was a bad idea, because of how eBay deals with claims. I just
didn’t want someone to buy it, wear it...
One more question: when do I report the buyer?According to the eBay
Money Back Guarantee Policy, under Fraudulent Claims and Abusive buyer
Behavior, a buyer can be reported if they are falsely claiming an item
was not as described (which they are) or...
I don't really understand how this works. I thought the buyer was either
supposed to accept or reject my partial refund offer and in case of a
rejection, I would then accept the return. Instead, today (the first day
past my original deadline), the bu...
I just wanted to thank everyone who posted a reply to this thread. This
has been a bit of a nightmare for me. It’s not over yet: I have a few
days to reply to the return request and they have a month to respond to
my partial refund offer. But you all...
I just realized something: if all the feedback you can leave now for a
buyer is positive and the rating system doesn’t apply to buyers anymore,
than what’s the point for that checkbox on the seller’s preferences
where one has the option to not accept...
I read on some threads that some people videotape opening the package
with the return. Although I’m planning on doing that I wonder if it
makes any difference. Would ebay even look at this in case of an appeal?
