I’m creating a listing for dozens of different CDs. I tried this before,
but my buyers weren’t able to purchase more than one per transaction, so
I took the listing down. This time I’m including a discount for 2 or
more and 3 or more, and I set the s...
I have a product to list that includes 2 audio book CDs and a DVD of a
lecture from the author about the audio book. The set is packaged
together and cannot be divided. I want to list this item in both the CD
category and the DVD category, but eBay w...
One of my buyers contacted me and told me that she received someone
else’s package. She’s been very kind about my mix up. I sent her a
prepaid label and she’s cooperating and sending the other buyer his
package. Unfortunately, I’ve reached out to the...
I sent buyer #2 several (3? 4?) messages over the past week with no
response. I kept buyer #1 informed of my progress, or lack thereof,
every step of the way. By the end of the week when the situation looked
pretty hopeless, at least to me, I issued ...
Had either buyer received their item in less than perfect condition, I
would IMMEDIATELY issue a full refund. I trust my buyers to be honest
with me. If in the end that trust has been misplaced, I would rather
lose the money than refuse my buyer’s re...
Ken, Ken, Ken. We are discussing purchases that were each less than
$10.00. I have not shared buyer number one’s information with anyone,
most especially buyer number two. Neither did I demand that buyer number
one take any action whatsoever. She cho...
My buyer’s perspective is the only one I have considered. The other
buyer will receive his package by Monday. I’m not going to count on him,
though. I’m going to give the nice buyer a full refund either way, but
I’m not giving up on getting her packa...
That’s the toughest part. There was only one of the item, so I can’t
replace it. The best I’ll be able to do is a full refund, including, of
course, her original shipping charges. Does anybody know how I could
give her some kind of coupon if she shou...
