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The buyer claims that is not shown- trust me I was in the phone over an hour with her

I HAVE A SIMILIAR CASE- BUYER RECEIVED BROKEN ITEMS- STARTED A RETURN REQUEST- I ACCEPTED - CONTACTED THEM BY PHONE AND AGREED TO SEND REPLACEMENT PLATES- I DID IT TOO QUICKLY VIA A NEW LABEL (WITH NEW TRACKING NUMBER) UNDER HER NAME BUT LATER GOT TH...

I HAVE A SIMILIAR CASE- BUYER RECEIVED BROKEN ITEMS- STARTED A RETURN REQUEST- I ACCEPTED - CONTACTED THEM BY PHONE AND AGREED TO SEND REPLACEMENT PLATES- I DID IT TOO QUICKLY VIA A NEW LABEL (WITH NEW TRACKING NUMBER) UNDER HER NAME BUT LATER GOT TH...