eBay

eBay is not responsible for returned packages, why would they be? You admit you had 2lbs too much in the box. Did eBay pack that box for you? That's the only way I can see they'd be responsible.

When was the sale made? How'd he get the phone #? Did she actually send the item? We need more information to be able to help.

Add that email to your PayPal account.

I usually write "open carefully" and "cut here" on poly bags. So far no complaints

Actually it IS an eBay requirement for items $750 and higherhttps://www.ebay.com/help/policies/selling-policies/seller-protection-policy?id=4345If a buyer reports that an item hasn't been receivedIf you ship an item within your stated handling time a...