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HelloI bought a pair of earrings and paid for it $1500 in mid. 2016 and after having a jeweller check the authenticity, I was told that stones are artificial. When I contacted the help desk in the mid 2018, I was told that this seller was no longer a...

In July 2016 I bought a pair of earrings with citrines and paid about US$1600. Yesterday the jeweller in town who examined the quality by accident disclosed me that citrines are not real. After having contacted the customer service I was told that th...