It's OK to punish a seller on a SNAD item sold, but you have to do it in
a fair way. If a seller proofs the return reason given by the buyer is
false, then eBay MUST get involved and protect the seller. If eBay
wanted to improve making it a more reli...
Looks like they don't. However, when I spoke with customer service they
told me the only way to make eBay not count those false return reasons
on your metrics is reporting the buyer and explain why you disagree with
the buyer reason. I see now that's...
Hi. I never meant to ask eBay to change the reason. What I say is that
the reason given is not true, and after sent eBay my disagreement with
the buyer reasons (That's the only way we have to ask eBay when we think
a return shouldn't be counted again...
It is a private business, but it has this space called "COMUNITY" where
we can express our disagreements. And by the way, eBay has changed
policies more than once because of this space.Letting a buyer choose any
return reason and use it to affect a s...
I have customers that bought tan item and message me to return it
because "His customer was gone, did not buy it and was too late".I
explained him he needs to open a return case, and specifically explained
him about the return reasons and how it affe...