eBay

busines-219 · 06-19-2023

Once in a while I have a problem with an online transaction. First I'll check out Ebay's help pages to find a solution. If I can't find one, I'll try a conversation with a seller/buyer. But many people just won't get back to you so I have to resort t...

busines-219 · 06-13-2023

Before buying the precious metal, I emailed seller (from China)--who has a lot of Ebay sales and their own storefront on Ebay--to ask whether the piece, advertised as "solid 999 fine silver," was plated silver or included any other metal or substance...

busines-219 · 06-14-2021

Many of us don't keep printers at home. QR codes offer a very convenient way to process returns. QR codes allow customers to take products directly to shipping centers and have them print labels for the packages. This would cut out the wasteful step ...

busines-219 · 06-20-2023

Thanks for the social media links. Yes, you're right that companies tend to be taking this approach to save money. I read a 2019 article in the Harvard Business Review entitled, "Why Is Customer Service So Bad? Because It's Profitable." The authors a...

busines-219 · 06-20-2023

Thanks, and yes, we're aware of Ebay's MBG. We like interacting with live agents when/if a problem arises. As we're understanding the Ebay community doesn't support this as reliably as other marketplaces, we'll just stick with the alternatives, espec...

busines-219 · 06-20-2023

Thanks for responding. I do agree with you and generally shop by those principles. However, after years of shopping, it's likely a problem will come up. Without an easy way to contact Ebay customer support, more shoppers like me will just remain with...

busines-219 · 06-14-2023

In the very many years I've been shopping online, I've bought a lot of well-priced, quality items from China. I don't think it makes sense to denigrate for-sale items because of where sellers are from. Marketplaces should have in place policies that ...

busines-219 · 06-14-2023

I debated not posting a reply, but in case anyone else is in my boat I want there to be a record of the details. I think most of us know if the price seems too good to be true there's likely a problem. But the price for the item I purchases was on pa...

eBay

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Why isn't there a clear way to contact Ebay Customer Service?

Purchased precious metal that failed two independent authenticators' tests

Ebay should offer QR codes for returns instead of time-wasting print labels

Re: Why isn't there a clear way to contact Ebay Customer Service?

Re: Why isn't there a clear way to contact Ebay Customer Service?

Re: Why isn't there a clear way to contact Ebay Customer Service?

Re: Purchased precious metal that failed two independent authenticators' tests

Re: Purchased precious metal that failed two independent authenticators' tests