Hello, I am wanting to do an appeal, the buyer sent back some of the
merchandise and ruined a ring by putting a large scratch across the
stone. Where do I send a request to file an appeal? Is it by email or
mail? Thank you
Yes, the rules have changed and actually can go up to 35 business days.
I have the same thing going on with a buyer that first opened a claim
for never received. That claim was closed and now he opened a claim that
the merchandise is not what he purc...
