This has prob been gone over before but I cant find a clear answer.
Situation is, I sent an order Ebay standard envelope shipping, and as
you know tracking is limited or nonexistant. Customer says never
received, and there have been no system scans. ...
Im helping a buyer who hasnt received their item. I have uploaded
tracking to the case. I shipped on aug 20 and there has been no movement
for a while and I have opened a missing mail request w usps. As I refund
the buyer, does ebay then charge me ba...
I have seen this question asked a lot, sometimes with no answers. The
same thing is happening to me, as in creating volume discounts for
multiple listings, and then it doesnt show in the listing. Example: Item
# 203739087084. I have store catagories,...
Just sold something and shipped it fedex. I put in the dimensions and
the weight accurately and use the shipping calculator and purchased the
shipping label. The size was 15x22x10 and the weight was 12 pounds and
change. Cost was for fedex ground $23...
just sold an item where I had listed 3 choices for shipping.
USPS,UPS,Fedex. Customer bought the item, was able to choose UPS even
though they have a PO box address. My shipping page shows ups is buyer
selected, but ups is grayed out. All fedex is gr...
Thank you. I did not realize that you could file a claim for this. When
all is said and done with my buyer I might do that.. I expect I will be
issuing a refund. Course it could always be a case of INR but he really
did get it. We'll see!
got it, thank you. As a side note, this was one order# with 3 separate
items, and he opened the claim for one of the items so so far he only
got partial refund. I have asked him to file the other 2. One would
think that if the tracking# was the same ...
I wish someone would chime in with an answer. Preferably someone from
the ebay management team. I have since discontinued this promotion as
there didnt seem to be a way to track it. I have now created a coupon
and sent it to my buyers. While I can no...
Thank you. This coincides with what I thought. However the buyer still
has not responded. I went ahead and sent it usps priority, judging that
it would be better to endure the wrath of the ebay gods than deal with a
customer that got **bleep** becaus...
I disagree. "Sellers must ship items within the handling time stated in
their listing, using the shipping service the buyer selected at
checkout. " this from the help articles. And Ebay does know the buyers
address when purchasing because its registe...
