eBay

Doesn't the seller have any rights? I sold an item for $10.50, cost me almost $5.00 to ship it. The item was brand new, sealed in it's original packaging. The buyer had the item in their posession for 2 weeks, then claims some plastic part broke rend...

How do I remove the "or best offer" option from a listing? I have a buy it now item I recently listed and I notice it has the "or best offer" option. I never selected that option when listing my item.