Hello,I just had a buyer request to return claiming the "item was not in
condition as described" and the the RC truck I sold him/her " caught
fire in house". (2 weeks after delivered) I understand in 9 out of 10
cases, eBay favors the buyer. But here...
Bingo! This is a old thread but I thought I save everyone the suspense
and give an update on the outcome. As many suggested, I required the
buyer to return the item before refunding. Good news is the buyer must
of been bluffing as they never responde...
It does feel wrong eBay doesn't require photo proof of item received and
item they returning. I take photos and videos of all items I ship for
cases like this but I don't think it matters here. It's whatever the
buyer says
Thank you everyone! Very helpful. Last question...If I require a return
and the buyer truely sends me the truck back after 2 weeks of use and
"burnt"... Given the buyer stated it "caught fire", even if I have a
video of the truck working and boxing o...
Very helpful responses, thank you? Is it fair to say that if I choose to
"return for refund", pay for shipping, and buyer sends me back a RC
truck that is not of the condition I sold... Even if I request to only
provide a partial refund because the b...
