eBay

When you sell something and the buyer claims it is flawed, how do you protect yourself as a seller from false claims from buyers? For example, buyer claims china is flawed and uses pictures of their own pieces and claims they are what you sent them.....

so I am confused. I tried to list some war department field manuals from the 1940's and I got an automated response that these items are restricted, but I sold similar items months ago and there are SEVERAL sellers currently selling such manuals on e...