I mailed an item to a buyer through USPS and it arrived broken. They
requested a return which I accepted but then realized I don't want them
to return the item to me. I want to just refund their money. How do I
cancel a return that is started?In addi...
As a buyer, I click Open a Case, fill out the information and click "ask
us to step in and help" and the screen goes back to the return details
page without any changes. It doesn't show a case was open anywhere on
the return detail page or anywhere e...
