TL;DR--Recieved broken items. Unresponsive seller who denies
responsbility. We would prefer to keep the items, but get compensation
for having to repair them. Should I try to negotiate with the seller or
file a claim? Or is there another route? We wo...
TL;DR--Received one of a kind wooden sculptures broken, unresponsive
seller who denies responsibility, we would prefer not to return items,
but get compensation. How should we go about initiating a claim? Hi, my
hubby bought me a pair of rare vintage...
Thank you for your thoughtful response. Yes, it does seem like this is
one of those non-gray cases, unfortunately, where I have to choose to
return the items. Just to answer you question re: my hesitancy to simply
open a INAD case and return the item...
I am not asking for free merchandise. I want compensation for having to
repair the items and for not receiving the item as advertised. My
question was regarding routes we could take so that we could request not
to have to return the item for a full r...
I don't understand your flippant and unhelpful response. And quite
frankly, you're bad at analogies. I am not asking for a free item that
was simply the wrong size. I paid for an item that was advertised in
good unbroken condition. I am requesting fo...
Thanks for the reply. It seems as if we start a claim through ebay, we
should be prepared to return the items, which is not preferrable, but I
guess we should go ahead and do that and be willing to return the items.
