eBay

A package I mailed to a buyer has not been delivered. Do I have to issue a refund?

I went through my sales listings. I calculated the shipping charges EBay was figuring. Then I double checked it with Pirateship.com. Sure enough I found that the items I had to send in a box was figuring at EBAY as much less in a quote to the buyer. ...

I just had EBay calculate shipping charges to the buyer for less than the actual shipping cost charged when purchasing label through EBay. I double checked and I had the weight and package size entered correctly. so I am frustrated because it has now...

I just had a buyer who is also a seller on EBAY( living postal zone insist that a USPS Flat Rate Medium Box should cost no more than $12. Buyer said they ship all the time and it never costs more than $12 (also there was no such thing as shipping cha...

Buyer indicates they had to discard part of their order because of allergies. How do I refund them for the part they had to throw out and charge for the part they kept and were happy with?