I just had a pair of Christian Louboutin shoes bounced back by an
authenticator. In the message it says the reason was "they could not be
authenticated," which is totally vague and unhelpful. When I called
customer service to find out more informatio...
Yuuuup. This solution is idiotic and counterintuitive but works. Why
Ebay just give you a "remove from sale" link on the item's listing? This
makes no sense. One more reason Ebay is losing it's market share.
It's just really messed up that they cannot provide a reason why the
item was not confirmed when I am clearly not a counterfeiter looking to
replicate shoes. Anyway thank you for your replies. I've cooled off and
it is what it is. This is the reselli...
Thanks for the completely unhelpful reply basically repeating what I
said in my follow up and what others have said before. My record of 22+
years selling here speaks for itself and I'm clearly not in the business
counterfeit items. As I stated, I wi...
I was actually told after a second call to customer service that Ebay
cannot give a specific reason for them being deemed "inauthentic"
because they are legally bound not to by the manufacturers themselves -
in this case, Christian Louboutin for fear...
If they are "unable to confirm authenticity" then they better have a
reason why. When I called customer service I was told that they cannot
give a reason because it might be used to sell better fakes in the
future. I have been selling on Ebay for 22+...
