eBay

As a 25-year seller, I have learned that most buyers are reasonable people, but there are a few who have a special interest in leaving negative feedback rather than working with sellers toward an acceptable solution. For that reason, I regularly revi...

We just had an order from a non-US buyer using a US ID. A picture of a local appears when you click on the ID. But the shipping address is different from that noted on the ID. The ship-to name is Asian and the address is that of a forwarding service ...

This buyer (with a history of leaving negative feedback) requested an exchange of an item he recently bought, stating that it was not "what he expected." We checked with eBay to confirm that we sellers are not required to agree to such requests unles...

A week ago, eBay sent me a message stating that one of my sales was canceled due to security issues. The message said I should do nothing and should not communicate with the buyer. The buyer is no longer registered. Item was paid for and is still lis...

A few days ago, I received a message from eBay that it had cancelled one of the orders for an item I have listed. The reason given was "security concerns" about the buyer. Yet the item is still listed as "awaiting shipment." I contacted an agent who ...