eBay

Stop making it difficult. Just file the not as described, the seller will have to accept the return and refund

Let the item come to you, file a return

You're well within your rights to refuse a replacement and get a refund.

@castlemagicmemories wrote:Of course what feedback you leave is your choice. But many buyers, myself included, save negs for truly egregious behavior, meaning not only is there something wrong with the transaction, the seller has chosen to be abusive...

Leave bad feedback for the bad items