You can contact them by clicking their supplier name and just writing to
them without selecting a specific item like you would contact any seller
you have never bought anything from.
This just happened to me too, I ended up with Yeezy slides authentic
indeed with a damaged box and I specified they were tried on and tagless
but they were authentic and indeed buyers don't care about these add ons
sometimes since these are very coll...
Hey man, I just recently got rejected by this "authentication" process
on a pair of AUTHENTIC Yeezy slides which I bought from an eBay seller
and had the stock tags still attached. I tried on the slides and wore
them a bit around the house and decide...