eBay

kimberlkelle_24 · 09-01-2021

New eBayer purchased an item on 8/15, it was delivered and then it was returned as “Addressee Unknown” per the USPS tracking details (yet it has an insufficient address on the USPS return sticky label). In the past, I’d normally just refund the buyer...

kimberlkelle_24 · 08-23-2020

This has probably been asked a million times--but I honestly can't find a recent solution in the member boards. I sold a pair of Lululemon shorts, buyer received and sent me a message asking if I could do a return or exchange for a pair of shorts tha...

kimberlkelle_24 · 06-08-2020

Here's the back story: seller sent one wrong item instead of the two items I won at auction. I went through the resolution center (opened two cases)--the seller never responded, so three days later I asked eBay to step in. I printed the return label ...

kimberlkelle_24 · 03-16-2020

Received a message from a buyer requesting a full refund for item not as described. I'm a new seller and not sure how to handle this request.-They have not submitted a return request & I have yet to respond to their message. They mentioned nothing ab...

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Refund or not to Refund? Addressee Unknown

Return Request for a false SNAD, what do I do now?

Seller is claiming I sent return package to the wrong address (eBay provided label)

How do I handle a refund request that was sent in messages only?