eBay Help
trophykits
Adventurer
Community Member since ‎07-03-2018
‎12-13-2022

User Statistics

  • 7 Posts
  • 0 Solutions
  • 0 Helpful Votes Given
  • 0 Helpful Votes Received

User Activity

Personalize finally - but NOOOO!

06-24-2021
I have been fed up with selling awards and collecting the personalization text from buyers. It's hit and miss and I have asked ebay numerous times, why can we not add a text box for customers to provide text for personalized items.Finally, I get an e...

Request for Taxpayer Identification Number and Certification

08-28-2019
A buyer is requesting a W-9. Has anyone else had this requested & how did you handle it? Did you send them one? If not, what reason did you give for not supplying one? (I have been researching this, but have not found anything helpful.)

Unreasonable estimated delivery date

07-31-2019
Has anyone else seen this problem? A recent order that was received had the following information listed:Ship by Aug 1 at 11:59pm PDTMake sure you ship your order within the handling time you specified in the listing.Estimated delivery date shown to ...

Order says it was delivered...

06-04-2019
I have a repeat customer, and each of his listings point to his third order. It almost looks like he's only paid once for five separate orders.He does have five separate transactions, but this is what it shows me when I look at the details of the ord...

Guaranteed Delivery vs Estimated Delivery

05-30-2019
Customers are seeing one of the following three options regarding shipping when they check out:Guaranteed delivery: Friday, May 17, 2019Estimated delivery Thursday, May 23, 2019Estimated delivery Wednesday, May 22, 2019 - Friday, May 24, 2019Since we...
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