Somewhat new seller here, was printing out shipping labels and
accidentally sent one buyer their item, plus another buyer's item. It's
100% my fault for not noticing the labels were the same (printer had
duplicates queued up). I contacted the buyer s...
I certainly am trying my best. Just starting up my shop and all, I'm
really counting on customers having good experiences. So, this is the
last thing I needed. I just hope everyone ends up satisfied!
I feel better knowing this wasn't just a *me* thing, ha. I did inform
both parties. One to let them know to expect a random package and that I
would compensate them sending it back, and the other, that there was a
mix-up with shipping and gave them a...
Thanks for the kind words! I feel a bit better after issuing the
refunds. I've interacted with this buyer before and he was really kind,
so I'm sure he'll send it back. Just taking this as a $15 lesson, I
suppose!
