eBay

purchased an item on Ebay,want to return item,Ebay has no record of sale, seller will not except return without Ebay information,no one to talk to,what can i do to resolve this problem,please help me this item cost $94.00. OD

what can one do when an item is purchased and it needs to be returned,but Ebay has no record of the purchase how does this happen.OD