eBay

Is there any way to find a tracking number from over 90 days? A buyer messaged me today about an item they didn't receive from August, why they waited this long I have no idea. But I can't find the tracking number anywhere in my seller hub because it...

Okay soooo what do I do? The email says very little about what I should do. The buyer has paid and the funds have cleared and are in my paypal, I have not shipped the item yet. But it also says not to refund the buyer without contacting ebay. Should ...