Hey all, I'm having an issue with a buyer. Last night they requested a
refund as an item I shipped on December 5th has not arrived. I know this
is due to USPS related Covid delays. I responded to their request with
their tracking number, the fact tha...
I'm having a big issue with this right now. I think I'm going to take my
cards down. I have 3 people so far who have not received theirs. One of
the 3's tracking says delivered, but he reached out to me today. I also
have one that says "out for deliv...
You're a fantastic example of "the customer is always right" attitude.
Your response here implies I did absolutely zero communication with my
buyer and gave up. Your response assume all other sellers aside from
yourself have this exact same attitude....
It's been a while since I (OP) posted in this thread. I'm amazed at how
much activity it's gotten. Clearly, eBay is failing its sellers and I
can only hope someone is seeing this. Here's what happened with mine
after I posted this thread:I opened a "...
I think I'm going to put my shop in away mode as well. I've got the one
guy who submitted the INR (which I'm thinking about refunding/package
intercepting) and another one stuck in "In-Transit, Arriving Late" that
I messaged the guy about but haven't...
This just happened to me too. I responded to the inquiry immediately
with their tracking number, explained the shipping speed was disclosed
in the listing, and opened a USPS inquiry on my end. They haven't
responded to me, and eBay said they can step...
