eBay Help
iamfrivolous
Adventurer
Community Member since ‎11-24-2012
‎01-02-2022

User Statistics

  • 5 Posts
  • 0 Solutions
  • 1 Helpful Votes Given
  • 1 Helpful Votes Received

User Activity

Buyer claims they didn't receive all items

01-02-2022
A buyer said that she did not receive all the strands in her order. I asked that she take a picture of the bag with the label in which they were sent. She sent a pic with one strand with no label. I am pretty sure I sent her all the strands since if ...

Possible hacked buyer

11-30-2019
I got three orders from the same eBayer but they are going to three different people in different locations. I reached out to the buyer to confirm that these were OK but have not heard back. Any suggestions on how to proceed?

Creating shipping rules for first item

06-18-2019
I have been providing free shipping on most of my items but I am losing money on single items but I also don't want to price myself out of the market. I added shipping to one category of items but when determining weight per item, the smallest denomi...

Refunding one item in an order

09-16-2016
I have a customer who bought two items. I realized that one of the items had an incorrect photo and told them that. The item they wanted is out of stock but I don't want to cancel the entire order. Do I just refund the amount directly through PayPal ...
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