Hi all I have not shipped internationally for a very long time. I
currently have a new eBay user in Canada (account created Dec 2020 with
2 feedback) that wants to purchase one of my items. What are your
thoughts/experiences on shipping items from th...
I sent a message to the buyer informing them that the item had picked up
some dust marks while it was in storage and asked if they would like for
me to refund their purchase. The buyer responded by asking for 30% off
plus free shipping. I politely de...
Hi all! Hoping that you can offer some insight to this issue. I have a
buyer bombarding me with messages claiming that the battery for their
item is dead (along with the many possible causes as to why). The item
is brand new and I even tested the bat...
I'll try to keep this short and sweet! I sold an item where the buyer
did not pay and an Unpaid Item case was opened & closed due to
nonpayment. The day after the UPI closed, I received a notification from
eBay stating that the buyer had opened an It...
I received the following message from a buyer: "I am very disappointed.
Please see the attached photos. This quality is unacceptable. However, I
will wait to leave feedback until I hear from you I am giving you a
chance to make this right. What will ...
I am still using PayPal. I didn't realize that they had switched over to
a new payment system? I quit selling full time last summer so I haven't
been on eBay as much.
Hi Thank you for your response! Could you elaborate a little bit more on
the international fvf? Is it a percentage of the total sale or something
else?
I actually do always check and make sure that the names match. I started
doing this after dealing with several chargebacks and payment/fraud
disputes. The names on the accounts did not match every time. I know
that other sellers have encountered the ...
I selected that there was a problem with the buyer's address. The names
on the shipping address and the eBay account were completely different.
Unfortunately, I didn't get a chance to discuss this with the buyer
since I was under the impression that ...
I selected that there was a problem with the buyer's address. I think
the buyer used someone else's PayPal account to pay for the purchase
since the name on the shipping address was completely different from the
name on the eBay account. Unfortunatel...
