eBay

I shipped an item via UPS, purchasing the shipping and additional through Ebay. The item was well packaged, but arrived damaged. I filed a claim, through Ebay as instructed. UPS has denied the claim stating that the kraft paper used for cushioning wa...

I sold an item and purchased the UPS label through Ebay. Item arrived damaged. My buyer has fully cooperated, sending pictures, etc. and I have issued a full refund. I opened a claim using Ebay's UPS claim form and have received a case number. How do...