I took Brian's response in chat as a "bail-out" for trinton. Trinton
said "smell on it's own is not reason for INAD". Brian expounds by
saying "what the buyer means is that the item is not as described AND
smells". How can Brian determine what the bu...
brian@ebay wrote:@starting_5 wrote:Good Afternoon.My question concerns
the dreaded "smells like smoke" claim. Trinton has stated that "smell"
is not covered by the MBG with the exception of a few issues. I had a
buyer claim "extremely strong smoke sm...
I have none of that in my listing. My feedback does not reflect a
"smell" problem". When I try to reference what trinton stated in the
forum, the CS rep sounds surprised as if she has no idea what I'm
talking about.
Good Afternoon.My question concerns the dreaded "smells like smoke"
claim. Trinton has stated that "smell" is not covered by the MBG with
the exception of a few issues. I had a buyer claim "extremely strong
smoke smell" and wants to return at my expe...