eBay Help
raymanh1
Adventurer
Community Member since ‎06-05-2017
‎12-11-2023

User Statistics

  • 5 Posts
  • 0 Solutions
  • 0 Helpful Votes Given
  • 0 Helpful Votes Received

User Activity

Buyer wants a refund. What's the process?

12-11-2023
A buyer just purchased an item for collection and the money minus fees has been paid out to my bank account. They haven't picked it up but instead have messaged me to ask to cancel it and get a refund. What's the process. Does the buyer have to open ...

Refund request

06-08-2017
I purchased an item using PayPal and immediately changed my mind so messages the seller to cancel it. They haven't given me a refund but said they sent for refund request. Is this something I need to accept or do anything about it, or should the mone...

Seller not refunding a cancelled order.

06-05-2017
I purchased an item and about 30 mins later I contacted the seller to cancel it. The seller responded a day later and said that was fine, however it has been 5 days and I have not recieved a refund despite sending many messages. What's the appropriat...
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