eBay

I sent a shipping label but the buyer hasn't received it. Even though it shows I've sent one. Can I resend it or would it be easier to take a picture just to show the info??

I'm a new seller and sold my first item to a bidder. They received it in a half a week and that very day stated they did nor like it and wanted a refund. Of course I accepted sending the message of apology, sending a shipping return label and for the...