eBay

Is there a way to remove the shipping fee for a local pickup or just allow the buyer to pay me cash. He is sure he has done that before but when I called ebay I was told I had to either reimuburse him in cash for the shipping fee or do it through pay...

Just sold an item for a "buy now" price and want to remove shipping few. I haven't been able to figure it out. I haven't had this happen before and haven't sold enough to be that familiar with the system. Thanks for any help.