eBay

As a seller, how do I combine two orders into one shipment after customer paid? I will send the customer a small refund on the extra shipping paid.

Hi,I have customer who wants to return an item that he says is "not new". The item is NEW. He says it does not have tags on it. He agreed to receive the product out of the package to save on the shipping cost - I corresponded with him on this. My auc...

Hi,I have a customer that paid for her item. I paid for the postage & have it ready to go. It has not shipped yet. Now she does not want it. How do I get me fees back and a refund of the postage. Thanks