The eBay Community

Why does ebay punish GOOD sellers so harshly for a bad feedback?

Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...

Terapeak Request

Hey elizabeth@ebay kyle@ebay ! Are you able to escalate feedback directly to the team that manages Terapeak? Specifically, I would like them to add a column that identifies category(ies) where items are listed. There are many items when multiple cate...

Shipping, who can tell me how to go back to the old shipping

I have not been able to go back to the original shipping when making a post, how do I get back to where I put in my own information

iphone xs model number not accepted

I want to manually list my phone for sale but the option is no longer available, so I have to respond to prompts. I input the model number NTAG2LL/A and the ebay system rejects it. Why? I cannot list the phone.

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...

Too many offers!!!!!

Please make it stop! I was researching a particular style of shoe and was looking at it in all the photographs of lots of listings and I added a few to my watchlist while I shopped. Now I'm being attacked by offers for shoes that aren't even my size!...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

DO NOT ship to

June 22nd I send order USPS priority, last scan July 2nd. It's a freight forwarder using some type of loophole address to scam us. Look up the reviews. I'll never the see the item and will be losing the money...