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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Massive USPS shipping delays?

Just a quick pollIs it only me or are there others experiencing chronic shipping delays?I notice it now, especially for the South East and PR regionsI suspect it will get worse in other regions soon too. This is a big deal to me. Thanks for your inpu...

User avatar by Adventurer
  • 829 Views
  • 56 replies
  • 4 helpful

eBay robbed me for 8k and blocked my account

So I sold someone a necklace worth $8,000 and they ask for a refund which was fine . But then ended up sending nothing back to me. eBay sided with them and blocked my account that I’ve had for 3 years . So I lost the money and the necklace and owe wh...

sending offers to items on watch lists

I send offers to pretty much every listing in that section under Active. Exceptions are when ebay wants to require me to discount too much. Some of the time I don't discount much but usually I try to be somewhat generous. A lot depends on whether the...

User avatar by Guide
  • 78 Views
  • 8 replies
  • 1 helpful

Not responding to offers - Neutral

A couple of weeks ago I responded to a discussion here about how to respond to feedback. My position was if I will not accept the offer I will not respond or decline. Well, a buyer sent me three offers. After the third one I decided to block him beca...

NO SALES - PERIOD

This attempt at some sort of PR by eBay is **bleep**. There aren't technical issues, selling issues, product issues.Something is wrong....dead wrong. I'm a $50k - 100k seller and have been since 2015. I usually process 10 - 20 orders a week and often...

5 dvds for 10.00

I WANT TO LIST VARIUOUS TITLES IN ONE LISTING AND HAVE BUYERS CHOOSE THE FIVE THEY WANT AND INCLUDE ANY ADDITIONAL DVDS FOR 99 CENTS AND INCLUDES FREE SHIPPING..I KNOW ITS BEEN DONE I JUST NEED TO KNOW HOW,HAVE OVER FIVE HUNDRED MOVIES DISC ONLY AND ...

User avatar by Adventurer
  • 92 Views
  • 11 replies
  • 0 helpful

Another Competitor Makes Some Big Changes

ebay competitor Mercari announced some big changes today. The best summary I've seen is here: https://www.valueaddedresource.net/mercari-shifts-fees-buyers-returns-any-reason/ Will this impact ebay's strategy going forward, or will it have little or ...

sellers on here

as a seller,Ive had a large amount of potential buyers this month lowball me to sell on their ebay page or store. this is the first time that this has happened to me in 20 years of selling.is this happening to anyone else?

User avatar by Adventurer
  • 130 Views
  • 9 replies
  • 0 helpful

Account Suspended - 100% positive feedback. Please help.

Hello eBay community, I recently joined eBay a couple of months ago and it has been nothing but a nightmare. I've experienced multiple payouts withheld due to an account review. I submitted every document that requested, which started with my driver'...

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

User avatar by Adventurer
  • 661 Views
  • 34 replies
  • 0 helpful

eBay is not enforcing the Bid Retraction Policy

I sell a lot Auction style and this year several Buyers have retracted bids on Auctions without replacing them with a correct bid. Therefore, eBay is NOT enforcing their policy. This past weekend a Bidder with 37 retractions in the last 12 months ret...

This is my last resort

At the end of November I bought an Iphone through Ebay, I got it December 5th. I flew to Argentina a few days back and used the phone using WIFI, I came back mid-end of January. Since I am deaf, I needed to wait till my audiologist appointment, which...

Anyone else in Canada listing on eBay.com?

Due to a change in shippers, I may be changing my item location back to Canada, but I list on the eBay.com site. Wanted to know if anyone else lists from Canada (with item location in Canada), I have a question if you list on the eBay.com site. Does ...

Resolved! eBay changed my return policy?

My seller account is Top Rated and accepts returns. I've always accepted returns and didn't change my preferences. I was reviewing an item after I listed it today, and it said returns not accepted. I changed it back. Checked several other recent list...

User avatar by Thrill-Seeker
  • 72 Views
  • 9 replies
  • 0 helpful
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