So true!!! Sick of eBay not standing by their sellers. Why can a winning bidder not pay & have no repercussions whatsoever???? Unpaid claims filed at an alarming rate, but the buyer doesn't even receive a negative feedback because buyers can only receive positive feedbacks? NONSENSE!!! If an unpaid claim has been filed & closed without payment, eBay should automatically post a negative feedback (unless the seller advises them that they are alright with the buyers excuse for not paying). I have been harassed by potential buyers who are trying to negotiate a lower price for something I'm selling and have gotten abusive with me when I make them a counter offer. eBay does not provide us any protection from these customers, you are not able to "report" them unless they've actually made a purchase with you, all that you can do is to block them. Do I think that eBay actually does anything with the reports I've made about some buyers...DOUBTFUL! I've had customers who have left hundreds of negative feedbacks for almost every transaction they've ever made on eBay, seemingly because they've tried to get a refund without returning the products they've bought, but yet eBay does not flag these folks from buying. How can a buyer leave 200 negative feedbacks out of the 300 feedbacks they've left in total? We should be warned about these buyers BEFORE they have a chance to ruin our reputations. If you are consistently unsatisfied with your eBay transactions, wouldn't you stop buying on eBay? I recently sold a lipstick from a long ago discontinued brand (most of my listings are for discontinued items), and I clearly state in my listing that the brand has been discontinued. The buyer requested a return for refund on the 28th day because they did not like the way the color looked on their lips & eBay automatically accepted their request for return without any input from me. I am now required to issue a refund for an item that I can not resell because it is used, I am not able to collect a refund from the company who had sold the lipstick to me because they're sold "as is" and not returnable. I have to "eat" the loss because some idiot decided to buy a discontinued item to "try out". I'm not a Walgreens or CVS or a department store who factors in returns, just an honest individual trying to make a few extra bucks to feed my family. I do accept returns & offer free shipping, basically because eBay demands that I do, in order to receive their selling discounts & to be placed higher on the search (which I don't think actually works in a lot of cases), but returns are supposed to be for items that I might have mistakenly misrepresented, which doesn't happen very often but I'm not perfect, or perhaps the buyer misread my listing. This is not the first time that this has happened to me but I am getting very sick of it. No matter whom you speak to at ebay with your complaints, as a seller you are given a different story depending on which representative you get. On one occasion, when I did not agree with what I was being told by the eBay rep, I asked to speak to her supervisor. I was put on hold for over 30 minutes & I finally hung up!
