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"errorId": 225002 : The user must have an active store subscription

i have active subscription but with https://api.ebay.com/sell/stores/v1/store call return:

"errors": [
{
"errorId": 225002,
"domain": "API_STORES",
"category": "REQUEST",
"message": "The user must have an active store subscription."
}
]

 

also on "sell/stores/v1/store/categories"

return the same error... 

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"errorId": 225002 : The user must have an active store subscription

We have encountered similar problems since May 3.

 

When I try to retrieve the store category I get an error saying `The user must have an active store subscription.`

 

but in fact the store is a premium store and the category is correctly registered.

Message 2 of 3
latest reply

"errorId": 225002 : The user must have an active store subscription

yes, also on API exploer i get the same error!

 

getStoreTask return internal server error!!!

 

"errorId": 225000,
"domain": "API_STORES",
"category": "APPLICATION",
"message": "Internal server error encountered. If this problem persists, contact the eBay Developers Program for support."

Message 3 of 3
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