Hi,
When I try to purchase an item listed in the sandbox environment, I get an error message "Unfortunately, this seller will not ship to your location. Please update your shipping address or contact the seller to request order total." and am unable to purchase the item.
I've verified on the product page that it's set to ship within the US, but when I enter the address on the purchase screen, I encounter an error.
Could anyone shed some light on what might be wrong or suggest any solutions?
Thank you in advance for your help!
Below are the responses from each API:
* getInventoryItem
{
"sku": "sample",
"locale": "en_US",
"product": {
"title": "Sapphire yellow necklace",
"subtitle": "subtitle",
"description": "Product Description.",
"imageUrls": [
"https://my-website-url/image.jpg"
]
},
"condition": "USED_EXCELLENT",
"conditionDescription": "Description of the item's condition. Required for used items.",
"packageWeightAndSize": {
"dimensions": {
"width": 15,
"length": 10,
"height": 5,
"unit": "INCH"
},
"packageType": "LETTER",
"weight": {
"value": 2.5,
"unit": "KILOGRAM"
},
"shippingIrregular": false
},
"availability": {
"shipToLocationAvailability": {
"quantity": 1,
"allocationByFormat": {
"auction": 0,
"fixedPrice": 1
}
}
}
}
* getOffer
{
"offerId": "xxx",
"sku": "xxx",
"marketplaceId": "EBAY_US",
"format": "FIXED_PRICE",
"listingDescription": "This is the item description at the time of listing.",
"availableQuantity": 1,
"pricingSummary": {
"price": {
"value": "99.48",
"currency": "USD"
}
},
"listingPolicies": {
"paymentPolicyId": "xxx",
"returnPolicyId": "xxx",
"fulfillmentPolicyId": "xxx",
"eBayPlusIfEligible": false
},
"categoryId": "855",
"merchantLocationKey": "xxx",
"tax": {
"applyTax": false
},
"listing": {
"listingId": "xxx",
"listingStatus": "ACTIVE",
"soldQuantity": 0
},
"status": "PUBLISHED",
"listingDuration": "GTC",
"includeCatalogProductDetails": true,
"hideBuyerDetails": false
}
* getFulfillmentPolicy
{
"name": "Worldwide shipping options: Free domestic, CALCULATED int'l",
"marketplaceId": "EBAY_US",
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES",
"default": false
}
],
"handlingTime": {
"value": 1,
"unit": "DAY"
},
"shipToLocations": {
"regionIncluded": [
{
"regionName": "Worldwide"
}
]
},
"shippingOptions": [
{
"optionType": "DOMESTIC",
"costType": "FLAT_RATE",
"shippingServices": [
{
"sortOrder": 1,
"shippingCarrierCode": "USPS",
"shippingServiceCode": "USPSPriorityFlatRateBox",
"shippingCost": {
"value": "0.0",
"currency": "USD"
},
"additionalShippingCost": {
"value": "0.0",
"currency": "USD"
},
"freeShipping": true,
"buyerResponsibleForShipping": false,
"buyerResponsibleForPickup": false
}
],
"shippingDiscountProfileId": "0",
"shippingPromotionOffered": false
},
{
"optionType": "INTERNATIONAL",
"costType": "CALCULATED",
"shippingServices": [
{
"sortOrder": 1,
"shippingCarrierCode": "USPS",
"shippingServiceCode": "USPSPriorityMailInternational",
"freeShipping": false,
"shipToLocations": {
"regionIncluded": [
{
"regionName": "Worldwide"
}
]
},
"buyerResponsibleForShipping": false,
"buyerResponsibleForPickup": false
}
],
"packageHandlingCost": {
"value": "0.0",
"currency": "USD"
},
"shippingDiscountProfileId": "0",
"shippingPromotionOffered": false
}
],
"globalShipping": false,
"pickupDropOff": false,
"freightShipping": false,
"fulfillmentPolicyId": "xxx"
}
* getPaymentPolicy
{
"name": "test-policy-1",
"description": "test payment policy",
"marketplaceId": "EBAY_US",
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES",
"default": false
}
],
"paymentMethods": [],
"immediatePay": false,
"paymentPolicyId": "xxx"
}
* getReturnPolicy
{
"name": "minimal return policy, US marketplace",
"marketplaceId": "EBAY_US",
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES"
}
],
"returnsAccepted": true,
"returnPeriod": {
"value": 30,
"unit": "DAY"
},
"refundMethod": "MONEY_BACK",
"returnShippingCostPayer": "SELLER",
"internationalOverride": {
"returnsAccepted": true,
"returnMethod": "MONEY_BACK",
"returnPeriod": {
"value": 30,
"unit": "DAY"
},
"returnShippingCostPayer": "SELLER"
},
"returnPolicyId": "xxx"
}
* getInventoryLocation
{
"name": "sample",
"phone": "123-456-7890",
"locationInstructions": "Open for drop-off only.",
"operatingHours": [
{
"intervals": [
{
"open": "09:00:00",
"close": "12:00:00"
},
{
"open": "13:00:00",
"close": "18:00:00"
}
],
"dayOfWeekEnum": "MONDAY"
},
{
"intervals": [
{
"open": "09:00:00",
"close": "15:00:00"
}
],
"dayOfWeekEnum": "TUESDAY"
}
],
"specialHours": [
{
"date": "2016-10-19T07:00:00.000Z",
"intervals": [
{
"open": "09:00:00",
"close": "11:00:00"
}
]
}
],
"merchantLocationKey": "xxx",
"location": {
"address": {
"addressLine1": "2055 Hamilton Ave",
"addressLine2": "Building 3",
"city": "San Jose",
"stateOrProvince": "CA",
"postalCode": "95125",
"country": "US"
},
"geoCoordinates": {
"latitude": 37.295357,
"longitude": -121.892598
},
"locationId": "xxx"
},
"merchantLocationStatus": "ENABLED",
"locationTypes": [
"WAREHOUSE"
]
}
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