We ran into a problem. Please try again later.

[ansidd4436]

Hi everyone, I am facing issue while using Ebay auth api my callback url is correct everything is correct but when signin in Ebay account the message appear "We ran into a problem. Please try again later.".
Anyone who faced this issue on sandbox please guide how I can resolve this issue. Here is the API i am using

https://auth.sandbox.ebay.com/oauth2/authorize?client_id=####&redirect_uri=https://admin.shopify.com/store/test-store-nxl1/apps/express-test-app-7/auth/ebay-callback&response_type=code&scope=https://api.ebay.com/oauth/api_scope

[norma2635]

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@ansidd4436 wrote:

Hi everyone, I am facing issue while using Ebay auth api my callback url is correct everything is correct but when signin in Ebay account the message appear "We ran into a problem. Please try again later.".
Anyone who faced this issue on sandbox please guide how I can resolve this issue. Here is the API i am using

https://auth.sandbox.ebay.com/oauth2/authorize?client_id=####&redirect_uri=https://admin.shopify.com/store/test-store-nxl1/apps/express-test-app-7/auth/ebay-callback&response_type=code&scope=https://api.ebay.com/oauth/api_scope

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Hey,

Here are a few steps you can try to resolve this issue:

1. Check Redirect URI: Ensure that the redirect_uri in your authorization URL matches exactly with the RuName value assigned to your application in the eBay Developer Program. You can verify this by logging into the eBay Developer Program and navigating to Your Account > Application Keys.

2. Clear Browser Cache: Sometimes, clearing your browser cache and cookies can resolve issues related to authentication.

3. Check OAuth Scopes: Make sure that the OAuth scopes you are requesting are correctly configured and match the permissions required for your application.

4. Review API Documentation: Refer to the eBay API documentation for any additional requirements or troubleshooting steps.

[monica-8386]

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@norma2635 wrote:

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@ansidd4436 wrote:

Hi everyone, I am facing issue while using Ebay auth api my callback url is correct everything is correct but when signin in Ebay account the message appear "We ran into a problem. Please try again later.".
Anyone who faced this issue on sandbox please guide how I can resolve this issue. Here is the API i am using KMFusa

https://auth.sandbox.ebay.com/oauth2/authorize?client_id=####&redirect_uri=https://admin.shopify.com/store/test-store-nxl1/apps/express-test-app-7/auth/ebay-callback&response_type=code&scope=https://api.ebay.com/oauth/api_scope

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Hey,

Here are a few steps you can try to resolve this issue:

1. Check Redirect URI: Ensure that the redirect_uri in your authorization URL matches exactly with the RuName value assigned to your application in the eBay Developer Program. You can verify this by logging into the eBay Developer Program and navigating to Your Account > Application Keys.

2. Clear Browser Cache: Sometimes, clearing your browser cache and cookies can resolve issues related to authentication.

3. Check OAuth Scopes: Make sure that the OAuth scopes you are requesting are correctly configured and match the permissions required for your application.

4. Review API Documentation: Refer to the eBay API documentation for any additional requirements or troubleshooting steps.

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Hey, 
I was having the same problem, thankyou for the solution it worked for me.

Regards,
Monica