07-17-2025 01:00 AM
Dear Developers,
I would like to retrieve customer review text data from eBay for academic purposes, since there is (from my knowledge) no API function to retrieve them, I would love a perceive a permission for extraction as the robots.txt from eBay is NOT blocking customer reviews. Is there any way to gather these reviews besides scraping and if not, who do I contact for further permission?
Thank you very much and kind regards,
Richard
07-17-2025 02:56 AM
This is a user forum, for users to help each other with eBay issues. Posting here is not a way to contact eBay customer service.
The eBay User Agreement specifically bans all users from doing several things, including:
I hope that eBay will enforce that, in this case. You should not be allowed to collect that information. That is probably why there is no API call to do it.
11-10-2025 03:18 AM
@ricdob_80 wrote:Dear Developers,
I would like to retrieve customer review text data from eBay for academic purposes, since there is (from my knowledge) no API function to retrieve them, I would love a perceive a permission for extraction as the robots.txt from eBay is NOT blocking customer reviews. Is there any way to gather these reviews besides scraping and if not, who do I contact for further permission?
Thank you very much and kind regards,
Richard
Hello,
Dear Developers,
I’m seeking access to eBay customer review data for academic research. Since the API doesn’t appear to support this and reviews aren’t blocked by robots.txt, I’d appreciate guidance on permitted methods of extraction or contact details for formal permission.
Best Regards,
Jack Santos