Scraping Customer Review Text

[ricdob_80]

Dear Developers,

I would like to retrieve customer review text data from eBay for academic purposes, since there is (from my knowledge) no API function to retrieve them, I would love a perceive a permission for extraction as the robots.txt from eBay is NOT blocking customer reviews. Is there any way to gather these reviews besides scraping and if not, who do I contact for further permission?

Thank you very much and kind regards,

Richard

[lacemaker3]

@ricdob_80 

This is a user forum, for users to help each other with eBay issues. Posting here is not a way to contact eBay customer service.

The eBay User Agreement specifically bans all users from doing several things, including: 

• harvest or otherwise collect or use information about users without their consent.

I hope that eBay will enforce that, in this case. You should not be allowed to collect that information. That is probably why there is no API call to do it.

[ja-546604]

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@ricdob_80 wrote:

Dear Developers,

I would like to retrieve customer review text data from eBay for academic purposes, since there is (from my knowledge) no API function to retrieve them, I would love a perceive a permission for extraction as the robots.txt from eBay is NOT blocking customer reviews. Is there any way to gather these reviews besides scraping and if not, who do I contact for further permission?

Thank you very much and kind regards,

Richard

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Hello,
Dear Developers,
I’m seeking access to eBay customer review data for academic research. Since the API doesn’t appear to support this and reviews aren’t blocked by robots.txt, I’d appreciate guidance on permitted methods of extraction or contact details for formal permission.

Best Regards,
Jack Santos