Issue with Trading API Calls and Rate Limit Error

[monmouthcardsnj]

I hope this message finds you well. I am reaching out to bring attention to a persistent issue I have encountered while using the Trading API.

For the past 2 to 3 days, I have been experiencing intermittent problems with API calls such as "AddFixedPriceItem" and "GetItems." While some calls are successful, I am encountering an error message intermittently. The error message reads as follows:

"LongMessage: Your application has exceeded usage limit on this call, please make call to Developer Analytics API to check your call usage. LongMessage"
To provide an example, I attempted to insert an item at 4:04 AM, and the operation was successful. However, when I tried to insert another item at 4:10 AM, I encountered the aforementioned error.

In an effort to troubleshoot, I followed the instructions provided by eBay and visited the Developer Analytics API endpoint at https://api.ebay.com/developer/analytics/v1_beta/rate_limit/?api_name=tradingapi. Here, I observed that I still have remaining requests for certain calls, such as "AddFixedPriceItem."

{ "name":"VerifyAddFixedPriceItem", "rates":{"name":"AddFixedPriceItem", "rates":[{"limit":3000, "remaining":3000, "reset":"2024-05-11T23:10:15.000Z", "timeWindow":5}] }

Despite this, I am still encountering the usage limit error intermittently, and it has become quite frustrating.

I would greatly appreciate any assistance you can provide in resolving this issue. Your prompt attention and support would be highly valued.

Thank you for your time and consideration.

[developer_support@ebay]

Hi @monmouthcardsnj,

Error "Call usage limit has been reached" generally indicates that the application is hitting the daily API calls limit.  You can submit an Application Growth Check request to increase the API call limits for your application. 

The application growth check is a free service that the eBay Developers Program provides to its members. 

When should you file or do application growth check: https://developer.ebay.com/support/kb-article?KBid=5196

[adbsellsstuff]

Hi, the issue the user also pointed to and I am getting as well, is that the developer analytics API doesn't return the actual rate limits, it just states you have 5000 remaining on everything which is really frustrating.