All event notifications are rejected due to some token problem

[itiievsk]

Hey,

I want to subscribe to some events using my application, but I'm experiencing a problem.

I try to set up a notification about new messages to the seller.

So, I compose a SOAP request with such data (of course URL, email and app credentials are changed. I use valid credentials):

<?xml version="1.0" encoding="utf-8"?>
<SetNotificationPreferencesRequest
	xmlns="urnapis:eBLBaseComponents">
	<ApplicationDeliveryPreferences>
		<ApplicationURL>my-url.example.com</ApplicationURL>
		<ApplicationEnable>Enable</ApplicationEnable>
		<AlertEmail>mailto://my-email@gmail.com</AlertEmail>
		<AlertEnable>Enable</AlertEnable>
		<DeviceType>Platform</DeviceType>
	</ApplicationDeliveryPreferences>
	<UserDeliveryPreferenceArray>
		<NotificationEnable>
			<EventEnable>Enable</EventEnable>
			<EventType>AskSellerQuestion</EventType>
		</NotificationEnable>
	</UserDeliveryPreferenceArray>
	<ErrorLanguage>en_US</ErrorLanguage>
</SetNotificationPreferencesRequest>

This is how my headers look like.

{
  "Content-Type": "text/xml",
  "X-Ebay-API-Call-Name": "SetNotificationPreferences",
  "X-Ebay-API-Compatibility-Level": "1227",
  "X-Ebay-API-SiteID": "0",
  "X-Ebay-API-App-Name": "***",
  "X-Ebay-API-Dev-Name": "***",
  "X-Ebay-API-Cert-Name": "PRD-***",
  "X-Ebay-API-IAF-Token": "v^1.1#i^1#f^0#I^3#p^3#r^0#t^...hgfTO4aAAA="
}

The response is successful ("Ack": "Success"). Then I try to send a message to seller about the item and get a notification stats using GetNotificationsUsage resourse.

{
  "@xmlns": "urnapis:eBLBaseComponents",
  "Timestamp": "2023-08-16T09:23:18.186Z",
  "Ack": "Success",
  "Version": "1173",
  "Build": "E1173_CORE_APINOTIFY_19146596_R1",
  "StartTime": "2023-08-16T05:23:16.000Z",
  "EndTime": "2023-08-16T09:23:16.000Z",
  "NotificationDetailsArray": {
    "NotificationDetails": [
      {
        "DeliveryURL": "***",
        "ReferenceID": "145227747874:2002637016",
        "ExpirationTime": "2023-08-18T07:44:05.000Z",
        "Type": "AskSellerQuestion",
        "DeliveryStatus": "Rejected",
        "ErrorMessage": "INVALID_AUTH_TOKEN_STATUS:Invalidated token: Token does not exist"
      },
      {
        "DeliveryURL": "***",
        "ReferenceID": "145227747874:2002637016",
        "ExpirationTime": "2023-08-18T08:56:14.000Z",
        "Type": "AskSellerQuestion",
        "DeliveryStatus": "Rejected",
        "ErrorMessage": "INVALID_AUTH_TOKEN_STATUS:Invalidated token: Token does not exist"
      }
    ]
  },
  "MarkUpMarkDownHistory": null,
  "NotificationStatistics": {
    "DeliveredCount": "0",
    "QueuedNewCount": "0",
    "QueuedPendingCount": "0",
    "ExpiredCount": "0",
    "ErrorCount": "0"
  }
}

So it should mean that notifications were going to be sent, but something happened. What does "INVALID_AUTH_TOKEN_STATUS:Invalidated token: Token does not exist" mean? All my SOAP requests work fine with token generated in my client.

[itiievsk]

I shouldn't use any 'special' token for this, should I? I just make a request with the token generated the same way as in any other situation. And if I get correct response from eBay while setting up the notification, I suppose the token is valid.  Otherwise, I probably miss something from API docs.

[yacay_18]

You are probably using a valid OAuth token in the 

"SetNotificationPreferencesRequest" query, but did not contact eBay to have your application whitelisted. 

"Note: The Platform Notification calls GetNotificationPreferences and SetNotificationPreferences work with OAuth as outlined above, however your application needs to be white listed in order to receive platform notifications. Please contact Developer Technical Support for details on getting your application white listed."
eBay OAuth doc 

It is important to note that eBay's Auth'n'Auth authentication dose not need to be whitelisted.

Posible solutions: 
- Contact eBay developer technical support to get whitelisted and use a OAuth token
- Implement Auth'n'Auth authentication and use a Auth'n'Auth token instead of a OAuth token 

[adbsellsstuff]

Its a disgrace that they don't even provide a way of contacting them to whitelist things like this without having to fork out $75 for an hour's support.