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Cannot Access Client Secret – “Submit Request” button not showing in Developer Portal

Hi, I'm facing an issue where the Client Secret is not displayed in the Developer Portal even though:

- Production App ID and Cert ID are successfully created.
- The portal shows “Support for this contact is activated.”
- The blue banner indicates I can submit support tickets.

However, the “Submit a Request” button is not visible, and I am unable to reach Developer Support via the portal.

I've already contacted dev-support@ebay.com and mipsupport@ebay.com, but received no reply.
Is there any way to resolve this issue or escalate it to the right team?

Any help would be greatly appreciated.
Thanks in advance!

— Casanova

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