Hi everyone! Thanks for joining us for the Weekly Chat with eBay Staff. We don't have a specific topic this week, so feel free to share any general buying or selling questions you may have.
The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.
To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM Pacific Time. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The Community Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.
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@my-cottage-books-and-antiques wrote:
Several posters have posted on the Selling Board that they have seen their own Sponsored (Promoted) Listings on their own Store's landing page...I have not seen this personally, but at least one seller provided a screen shot in a thread on the Selling Board. So, the perennial ebay question game:
Glitch?
Test?
New Policy?
Thanks for any insight you can provide.
@my-cottage-books-and-antiques it's not something I'm familiar with. If you have an example then I can ask the promoted listing team about it.
@my-cottage-books-and-antiques wrote:
I enjoyed the "Seven Questions" with Sandra Gustard, but have a question. She says her favorite ebay tool is the "listing optimization tool" Where can I find that tool?
Hi @my-cottage-books-and-antiques - I'm glad you are enjoying the series! I'm not aware of an exact tool called 'listing optimization tool', but there are a couple of different pages that could accomplish similar things.
We are currently rolling out a 'Listing Quality Report' that will give you data on items in your most listed categories. I'll include an introduction video below.
There's also a tool called the 'Listing Improvements' page within the Research tab of Seller Hub. I'm not able to view that page for security reasons or I'd include a link.
@unusual_retail wrote:
Unfortunate, because I looked at the subscriptions after this was announced and it still said there was a penalty of one hundred fifty plus. I guess I can assume there was some convoluted way to downgrade...or was I supposed to just downgrade and the fee would be waived?
@unusual_retail the fee was automatically waived, so no action was required on the sellers part other than downgrading their store. I know we shared this information in a few weekly chats, but I'm not sure where/if it was communicated elsewhere.
@dsnelnd wrote:
I enjoy and learn a lot from the monthly Seller check-ins, but I missed the April one. I know they are posted at the Ebay for Business youtube page, but I don't see the April one posted there yet. Any idea when it will be posted on youtube for those of us who missed it?
Hi @dsnelnd - I've been waiting for this too! It looks like it got uploaded yesterday, thanks @my-cottage-books-and-antiques !
I'll make sure it gets added to the Seller Check-in board too. 🙂
@saturdaystoys wrote:
re: Automated Promoted Listings... Is there a way to set up the new automated campaigns so they allow for me to choose which campaign I want newly created listings to go to? There are situations where I may not want 100% of new listings to go to the automated campaign (ie. consignment listings or other "special" listings that I want to manually monitor).
Perhaps I just missed it... but I couldn't find a way to do that. Thanks much.
@saturdaystoys - Great question! There isn't a way to choose which campaign new listings go to outside of the category rules you can set up when creating your promoted listing campaign. @valueaddedresource did give a possible workaround that may work here. I hope this helps!
