Developer Technical Support
eBay also offers Premium Technical Support for more in-depth problem solving.
I’ve been working through the Using eBay RESTful APIs guide (https://web.developer.ebay.com/api-docs/static/ebay-rest-landing.html) and have generated an OAuth access token successfully. However, when I try to make API calls, I keep getting a 401 Una...
Dear Ebay Team, I hope you are doing well. I am writing regarding my app submission for the Shopify App Store. My MVP is ready and is currently live for idea testing within the Shopify ecosystem. However, my submission was rejected because it did not...
Is scraping the prices of a competing listing, and then updating your own prices with a penny less, in conflict with points 9.6 or 9.7 of the regulation?
Hello! With some ebay accounts i am getting an issue where i create an inventory record, then offer and attempt to publish the offer only to be returned with "A user error has occurred. No exists or is specified as an empty tag in the request." How...
I got problems when try to upload image from woocommerce to ebay. Body: en_US High Response:{"UploadSiteHostedPicturesResponse": {"@xmlns": "urnapis:eBLBaseComponents", "Timestamp": "2025-01-23T14:23:24.516Z", "Ack": "Failure", "Errors": {"Short...
The store created in September actually has products for sale, but the listing cannot be pulled through the GetSellerList SDK.
Hi, I'm trying to retrieve the product list from my seller account via the API. However, I am receiving a response indicating that I have 0 items, while I can see many listings in my eBay UI. I'm using the endpoint: https://developer.ebay.com/devzone...
Hello everyone! We're trying to start using the ebay Trading API, and specifically the GetSellerList endpoint.We started by testing it using the API Explorer: https://developer.ebay.com/my/api_test_toolAfter creating some items first, then providing ...
I am encountering with the PlaceOffer API in the sandbox environment. Despite following the documented steps and verifying all prerequisites, I keep receiving the error "Item not found" (Error Code 231) in my PlaceOffer requests.Below is a detailed s...
Im using getsellerlist ( trading api) to extract all products related to my seller account. There is however just one piece of information I'm not able to see in the api response. I have even included detail level returnall in the request body. OEM s...
Hello everyone,I'm starting with eBay API on API Explorer, and trying a sample offer publish on Sandbox. However, I always get the following error response after calling publishOffer call: { "errors": [ { "errorId": 25002, "domain": "API_INVENTORY", ...
I'm trying to add the pictogram and other information about product safety to our auctions. It should look like this:The information for the manufacturer is stored. But I can't get this exact pictogram and text stored. I tried the following:http://ex...
I send data to ebay through API AddFixedPriceItem, with category 171485 and condition New: 1000But it returns error msgFrom your listing, it looks like you selected an Item Condition that doesn’t match the item you’re selling. Please update the Item ...
Hello everyone, I am working on integration with the Ebay platform using TradingAPI. And I encountered a problem that I cannot solve, if you can help me with something, I will be very grateful.The problem occurs with notifications "Platform Notificat...
This is my request: $requestXmlBody = '';$requestXmlBody .= '';$requestXmlBody .= "$userTokende_DEHigh";$requestXmlBody .= "truetrue$epp$pnEndTime";$requestXmlBody .= ''; This used to work for years, it returned also the field PrivateNotes if set.But...