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Upload images failed : Data retrieval of the file specified by ExternalPictureURL failed

I got problems when try to upload image from woocommerce to ebay. 
Body: 

<?xml version="1.0" encoding="utf-8"?>
	<UploadSiteHostedPicturesRequest xmlns="urn:ebay:apis:eBLBaseComponents">    
		<ErrorLanguage>en_US</ErrorLanguage>
		<WarningLevel>High</WarningLevel>
	  <ExternalPictureURL><![CDATA[https://st3nd.com/wp-content/uploads/2025/01/STAND-for-ELEKTRON-ANALOG-RYTM-MK2-FOUR-MK2_45%C2%B0_st3nD_sideback.jpg]]></ExternalPictureURL>
	</UploadSiteHostedPicturesRequest>

Response:

{"UploadSiteHostedPicturesResponse": {"@xmlns": "urn‌‌apis:eBLBaseComponents", "Timestamp": "2025-01-23T14:23:24.516Z", "Ack": "Failure", "Errors": {"ShortMessage": "Copy from ExternalPictureURL failed", "LongMessage": "Data retrieval of the file specified by ExternalPictureURL failed", "ErrorCode": "21916545", "SeverityCode": "Error", "ErrorParameters": {"@ParamID": "0"}, "ErrorClassification": "RequestError"}, "Version": "0", "Build": "mediasvcs-5.0.34_20250122061518107", "PictureSystemVersion": "2"}}

Please help. Thanks

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Accepted Solutions

Upload images failed : Data retrieval of the file specified by ExternalPictureURL failed

Have you tried without the CDATA wrapper around the picture URL? 

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Upload images failed : Data retrieval of the file specified by ExternalPictureURL failed

Have you tried without the CDATA wrapper around the picture URL? 

Message 2 of 2
latest reply