Shopping API - IP Limit Exceeded

[amrakrr]

Was returning Item Specifics for selected items and I hit the IP Limit. Didn't know there was one :

'GetSingleItem: Class: RequestError, Severity: Error, Code: 1.21, IP limit exceeded.Applications from this IP address are limited in the number of calls they can make.' {'Timestamp': '2023-03-30T22:57:40.283Z', 'Ack': 'Failure', 'Errors': {'ShortMessage': 'IP limit exceeded.', 'LongMessage': 'Applications from this IP address are limited in the number of calls they can make.', 'ErrorCode': '1.21', 'SeverityCode': 'Error', 'ErrorClassification': 'RequestError'}, 'Build': 'E1199_CORE_APILW_19146596_R1', 'Version': '1199'}

Does anyone know what the limit is? So I can keep an eye on it next time? Also, does this refresh daily?

[developer_support@ebay · Accepted solution]

Hi @amrakrr 

It looks like you hitting the daily limit for Shopping API. When you join the developers program and get your keyset, you can make 5,000 Shopping API calls every day: https://developer.ebay.com/develop/apis/api-call-limits

If you are building a server side application and need more than 5,000 calls a day, you can file a Application Growth Check request to get higher call limits.

[frau-dora]

I make zero request per day and I still get this error. I tried to change IP address and waited multiple days and I still get this error. How is this possible? The error must be incorrect.

I need to contact eBay to check this, but I am not willing to pay for support hours because this is clearly an issue of eBay.