04-09-2025 04:28 AM
Hi, I need assistance with a persistent issue regarding the eBay Finding API.
API: Finding API
Operation: findCompletedItems
Authentication Method: Using the App ID passed via the SECURITY-APPNAME parameter (no OAuth User Token is used or required for this call).
Problem: I am consistently and immediately receiving Error 10001 ("Service call has exceeded the number of times the operation is allowed to be called") when attempting to call the findCompletedItems operation.
Error Domain/Subdomain: Security / RateLimiter
Persistence: This error occurs on the very first attempt after the App ID was generated and continues to occur even after waiting more than 24 hours with no API calls made in between.
Troubleshooting Performed:
This manual browser request also immediately resulted in Error 10001, confirming the issue is not related to my specific code implementation or the platform I am using (Apify).
The App ID appears "Active" in the eBay Developer Portal.
Other API calls (like Shopping API's GetCategoryInfo) have shown temporary IP limits previously, but the Error 10001 on findCompletedItems is the consistent and primary block.
My Use Case: I am developing a tool for legitimate market research to compare recently sold prices on eBay US (using findCompletedItems) with prices on a local marketplace. This requires making reasonable use of the findCompletedItems call within the documented daily limits.
Request:
Could you please tell me why I'm immediately hitting Error 10001 for the findCompletedItems operation? It seems to be blocked or subject to an unusually restrictive rate limit preventing any successful calls.
Thank you.
04-10-2025 12:47 PM
Hello @axlag-87 ,
The Finding API has been decommissioned, which is why you're encountering the error message: "Service call has exceeded the number of times the operation is allowed to be called."
For more information on the API decommissioning, please visit: https://developer.ebay.com/develop/get-started/api-deprecation-status
We suggest transitioning to the Browse API as an alternative to the Finding API. You can find more details in the Browse API documentation here: https://developer.ebay.com/api-docs/buy/browse/static/overview.html
Best Regards,
eBay Developer Support